5,000 Users, Smooth Performance: Ecliption’s Launch Success Story

Published:

August 25, 2025

INDUSTRY:

Blockchain & Cryptocurrency

Client Overview

We partnered with Ecliption, which is based out of Singapore and is on a mission to build a unique ecosystem that blends social networking, crypto trading, blogging, and freelancing. With a big launch planned to target more than 5,000 active users right from day one. They wanted their platform to run smoothly and reliably, even under heavy traffic.

The Challenge

Launching a platform like this wasn’t going to be simple. The client faced a mix of technical roadblocks that could have impacted user experience if not handled early:

AWS Cognito authentication made it tricky to simulate thousands of unique virtual users.
KYC validation required real Aadhaar/PAN details, which limited scalability in test scenarios.
Session tokens expired every 2 minutes, cutting user journeys short.
Critical flows like blog posting and talent hiring (gig creation) slowed down under load.

Their ultimate business goal? Handle 5,000 concurrent sessions while keeping response times under 3 seconds before launch.

Our Approach

We partnered with the client’s dev team, built test scenarios for key flows, and gradually scaled stress tests from 2,000 to 5,000+ users using cloud-based load generators.

Tools & Technologies We Used

Apache JMeter – for scripting and simulating real-world user flows.
Baseline11– to run large-scale cloud-based load tests.
Custom Scripts & Backend KYC Approvals – to safely replicate identity validation without using sensitive data.

Our Solution

To tackle the bottlenecks, we:

Reused a smaller pool of authenticated users in loops to bypass AWS Cognito’s restrictions.
Partnered with the dev team to extend token validity from 2 minutes to 24 hours.
Coordinated backend KYC validations for test users to overcome scalability limits.
Implemented post-request redirects, ensuring flows like blogging and gig creation didn’t stall.
Re-ran tests at full scale (5,000+ users) with the optimized setup.

The Results We Delivered

Achieved stable performance under 5,000 concurrent users.
Kept average response times below 3 seconds—meeting the business goal.
Fixed bottlenecks that caused 500 errors in blogging and gig creation.
Gave the green light for a smooth product launch.

What Our Client Says

“PrimeQA’s testing gave us confidence to launch, knowing our platform could handle thousands of users without bottlenecks.”

— CTO, Ecliption

Why This Matters for Your Business

When launching digital products, especially ones that expect high traffic from day one, speed and reliability aren’t optional. A slow or crashing platform can ruin user trust instantly.

By combining Load & Performance Testing with a business-focused approach, PrimeQA helped Ecliption scale with confidence, safeguard revenue, and deliver a better user experience.